Shipping &
Payment
1. Delivery Conditions
Delivery is available within Germany and to Belgium, Bulgaria, Denmark, Estonia, Finland*, France*, Greece, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain*, Czech Republic, and Hungary.
For parcel delivery, the shipment will be delivered directly to your doorstep. In the case of shipments consisting of multiple parcels, they may be delivered on different days. If you are not at home, you will receive a notification from the parcel delivery service regarding a second delivery attempt or pickup at a nearby branch. For deliveries by freight forwarder, which includes larger products packaged on a pallet, the delivery will be made to the curb.
Due to the size of our products, we do not offer delivery to parcel lockers.
2. Shipping Costs
In addition to the listed product prices, shipping costs may apply. Shipping costs are not included in the listed sale prices. Each item has its individual shipping costs, which are determined based on size, weight, number of parcels, product group, and shipping company. The shipping cost may change if additional components are added.
For shipping all products and accessory items abroad, a one-time flat shipping fee is applied. The amount of the flat fee is related to the size, weight, number of parcels, product group, and shipping company. For all products shipped as parcels within Germany, a flat shipping fee of €9.90 is charged, up to a maximum of 5 parcels per order. For orders of 6 or more products shipped as parcels within Germany, the flat shipping fee is €29.90. A maximum flat shipping fee of €29.90 per order applies to items delivered on pallets by freight forwarder within Germany. For items in the "Fanshop" category, there is a one-time flat shipping fee of €4.95.
The following shipping costs apply for deliveries outside of Germany:
Country |
Price (Palett) |
Price (Parcel) |
|
Belgium |
75,00 € |
14,50 € |
|
Bulgaria |
240,00 € |
63,00 € |
|
Denmark |
215,00 € |
17,50 € |
|
Estonia |
215,00 € |
40,00 € |
|
Finland * |
270,00 € |
40,00 € |
|
France * |
350,00 € |
22,50 € |
|
Greece |
350,00 € |
63,00 € |
|
Italy |
160,00 € |
27,00 € |
|
Croatia |
255,00 € |
40,00 € |
|
Latvia |
195,00 € |
40,00 € |
|
Lichtenstein |
115,00 € |
17,50 € |
|
Lithuania |
200,00 € |
40,00 € |
|
Luxembourg |
75,00 € |
14,50 € |
|
Netherlands |
75,00 € |
14,50 € |
|
Norway |
260,00 € |
40,00 € |
|
Austria |
115,00 € |
14,50 € |
|
Poland |
130,00 € |
27,00 € |
|
Portugal |
380,00 € |
32,50 € |
|
Romania |
275,00 € |
63,00 € |
|
Sweden |
145,00 € |
32,50 € |
|
Slovakia |
160,00 € |
27,00 € |
|
Slovenia |
190,00 € |
27,00 € |
|
Spain * |
280,00 € |
32,50 € |
|
Czech Republic |
175,00 € |
17,50 € |
|
Hungary |
180,00 € |
27,00 € |
*Mainland only
The exact shipping costs will be displayed during the ordering process.
3. Payment Methods
In our shop, you can choose from the following payment methods:
Advance Payment
When selecting the advance payment method, we will provide you with our bank details in a separate email and deliver the goods after receiving the payment.
Cash Payment on Pickup
We will accept your order by sending a confirmation email within two days.
Credit Card
By placing the order, you provide us with your credit card information. The input of card data takes place in the input mask of the payment service provider after selecting the credit and debit card payment method. There, you choose the card type, enter the data, and confirm the security query for your credit or debit card. After your identification as the legitimate cardholder, the payment service provider immediately initiates the payment transaction. The payment transaction is automatically carried out by the credit card company, and your card is charged. Available in Germany, Belgium, Denmark, Finland*, Netherlands, Norway, Austria, Poland, Sweden.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, authenticate yourself with your access data, and confirm the payment instruction to us. After placing the order in the shop, we will request PayPal to initiate the payment transaction. The payment transaction will be carried out by PayPal immediately thereafter. Further information will be provided during the ordering process. Available in Germany, Belgium, Denmark, Finland*, Netherlands, Norway, Austria, Poland, Sweden.
Sofort (Klarna)
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. To pay the invoice amount via Sofort, you must have an online banking account with PIN/TAN procedure enabled for Sofort participation, authenticate yourself accordingly, and confirm the payment instruction to us. Further information will be provided during the ordering process. The payment transaction will be carried out by Sofort immediately thereafter, and your account will be charged. Available in Germany, Belgium, Austria.
Klarna Pay Later
With Klarna
Pay Later, we offer you the opportunity to make your purchases now and pay
later. You will receive the goods first and can conveniently pay within a
specified period. Please note that this depends on Klarna, and their terms and
conditions apply. Available in Germany, Belgium, Denmark, Finland*,
Netherlands, Norway, Austria, Poland, Sweden.
Klarna Pay over time
With Klarna Pay over time Purchase, we offer you the opportunity to pay for your purchases in convenient installments. You can choose the installment amount and duration that suits you best. Please note that this depends on Klarna, and their terms and conditions apply. Available in Germany, Belgium, Bulgaria, Denmark, Estonia, Finland*, France*, Greece, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain*, Czech Republic, and Hungary.
Klarna Pay Now
Klarna Pay Now offers a convenient and fast payment method for your purchase. With this option, you can pay for your purchases instantly, without delays or extra effort. No long waits for invoices or cumbersome entry of payment information. Available in Germany, Belgium, Netherlands, Austria, Sweden.
ApplePay
With ApplePay, you can quickly and securely pay for your purchases with your Apple device. Simply link your supported credit or debit card to ApplePay and make payments through authentication. Available in Germany, Belgium, Bulgaria, Denmark, Estonia, Finland*, France*, Greece, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain*, Czech Republic, and Hungary.
Google Pay
With Google Pay, you can conveniently and securely pay for your purchases with your Android device. Add your supported credit or debit cards and use Google Pay to place your order. Available in Germany, Belgium, Bulgaria, Denmark, Estonia, Finland*, France*, Greece, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain*, Czech Republic, and Hungary.
GiroPay
With GiroPay, you can pay for your purchases directly and securely through your online banking account. Select GiroPay as the payment method, log into your online banking account, and confirm the payment. This allows you to complete your order easily and conveniently. Available only in Germany.